I have always benn satisfied with the products I have recieved except one time. I bought a Burburry parfume to my mother and she asked me several times if it was fake since it smelled really strange compared to her old parfumes from Burburry .

I e-mailed SN and asked them about what they had to say about TT and also from where they buy the products they sell on their website. All I got was a standardized answer about their policies that I have seen some other people get in different forums. They did NOT answer my questions though and when I asked them again they didn´t answer my e-mail.

I found some interesting comments at www.dealtime.com about how SN have dealt with customers who had problems with their orders and with the quality about the products. I feel that something must be wrong when I company don´t really send you the right answer at your questions, if they even answers you.
Here is some of the messages at dealtime.

Cheap but possibility of goods being expired.
Aug 5, 2006
A colleague of mine recommended strawberrynet to me and initially I was thrilled that I could get my skincare products at a cheaper rate.
This was all fine and dandy until I read another epinion user's review about her run in with strawberrynet about them selling expired goods. Needless to say, I quickly submitted all the batch numbers of the 6 products I had purchased in the last 3 months to the manufacturers (namely Lancome, Dior and Estee Lauder).
After Lancome and Dior came back to me, I found out that of the 6 goods I purchased from strawberrynet, TWO of them were expired! The Dior product was more than 30 months old!!! I was NOT happy. The Lancome product is also out of date.
It has been now a month since I've contacted strawberrynet and so far I am not impressed by how they are dealing with the matter.
They responded to my first email by requesting for the batch numbers which I supplied them with. I then had to wait for 2 weeks and still did not get any response from them. So, I mailed them again requesting for an update only to be told that the batch numbers I supplied them were not expiry dates. DUH! Of course they're not! You NEED TO SEND THEM TO THE MANUFACTURERS to get the expiry dates! How can a large retailer like strawberrynet not know this?? What I don't get is that THEY requested for the batch numbers and then THEY turn around and tell me they're not expiry dates.
I am EXTREMELY disappointed with strawberrynet and do not intend to purchase anything from them again if I run the risk of getting expired goods from them. I would rather pay a premium and get fresh goods over the counter.
This happened to my colleague as well who happened to order the same Dior product as I did.
If you insist on getting your skincare supplies from strawberrynet, remember to ALWAYS check the expiry dates by submitting the batch codes to the manufacturer.
All I can say about them in a nutshell is their "100% guaranteed freshness" claim is just plain BS.

NOT authentic perfume. FRAUD!!!!!!
by: asoubriquet, June 23, 2006
I received a .5 oz bottle of Opium Parfum (not Eau de Parfum) from StrawberryNet. On their site they state that packaging may look different from what we usually get here in the USA. It turns out that the Perfume inside the bottle is BOGUS. I have the remainder of my previous bottle of Opium (only 6 months old) side by side with the new one and they smell NOTHING ALIKE. I've been wearing this product for over 20 years and I know the fragrance well. For the relatively tiny savings for which I'd hoped by buying from StrawberryNet, I have actually thrown away $148. I will try to fight it with the credit card company. Strawberrynet sent me the same form letter three times regarding returns. They don't read any letter you send. I had written and explained that I HAD to open the bottle to know that the product was a FAKE, and they keep responding that they will be happy to accept my return as long as it isn't opened. THIEVES!!!!!!!!!!! Do not use this company, unless you don't care if your perfume is dollar store merchandise costing department store prices.

Buyer Beware - Not In The US
by: msiseng, June 25, 2006
Bought Canali fragrance for men and it smelled awful. I brought it to a local US retailer and they said it was from the first lot made in 2005. Much have been sitting in a hot warehouse exposed to sun. The same fragrance at the store smelled far superior. I emailed Straberrynet Online and they ingnore my email for two weeks. Not so happy with them! Moreover they are a foreign site, so those of us in the United States should stay away. Buying fragrances online is risky and I recommend Scentiments.com. They have been great to deal with.

I would NEVER use them again
by: holly-22, October 13, 2006
I ordered an item in mid September it arrived today with a £7.95 fee payable on receiving item. I had a query and emailed them 7 times - i have still not received a reply. They took for the item twice - needless to say I wont get my money back. I would NEVER use them again. rip off.

What do you guys say about this???